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Bookings and Payment
Cancellation of Missed Class / No Show
As a courtesy to our staff & guests, we require at least 5 hours notice when canceling a private or semi-private appointment or group class. It is your responsibility to notify Options Studio by phone, SMS or online, at least 5 hours in advance, should you need to cancel or reschedule your appointment, to avoid incurring a cancellation fee. Any appointment cancelled or missed with less than 5 hour-notice will result in a charge or loss of that session fee.
To avoid delaying the next student, your class will finish on time regardless of how late you begin.
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